Reservations – Arrive On Time
Your experience begins promptly at the time for which you make your reservation. Please arrive within 25 minutes of reservation. If earlier please wait at your car. To provide all of our ticket holders with a premium quality experience, we cannot hold rides for late arrivals. We do not provide refunds for those who arrive late and miss their scheduled ride.
Children must be at least three (3) years of age to ride camels. Younger children are welcome to observe and participate in the educational portion of your camel experience as long as they remain in the company of an adult in your party at all times. Please be sure to watch your kids that they are being safe at all times. By not running and keeping their hands to themselves.
Please dress in appropriate clothing when you visit us. Please wear sneakers, work/rain boots or similar footwear (no sandals, heels, dress shoes, etc). Your clothing should be comfortable and allow you to move easily if you are mounting a camel. We recommend leaving loose scarves (scarves for warmth are just fine) or hanging jewelry at home, for your own comfort. You should be willing to get anything you wear a bit dusty/dirty! Any personal items should be left at your car. After arriving you will not be able to return to your car so grab what you need.
Camel Safari reserves the right to cancel reservations in the event of inclement weather. We will provide you with the opportunity to rebook your experience or receive a full refund if this occurs.
You may cancel your ride experience and receive a full refund as long as we receive your cancellation request at least three days before your scheduled ride. Cancellations received between 24 hours before your scheduled ride will be subject to a 20% cancellation fee. No refunds will be provided for cancellations received within 24 hours of your scheduled ride.
All members of the public will be required to sign our standard release. If you are unwilling to sign this release, we will be unable to allow you to interact with the animals. Must be under 250 pounds to ride camels.
We provide a very safe, but up-close experience with our camels. We do everything possible to make this enjoyable for you, but ultimately we rely on your own common sense and cooperation when interacting with our animals. We ask that you do not poke, pull, yell, hit, throw objects at, tease, or otherwise intimidate our animals during your experience. If you exhibit any such behavior, you may be asked to leave the property and no refund will be provided. Please be respectful during your visit, and we can promise you a spectacular time!